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How spot088 Handles Your Personal Information

This page explains exactly what data we collect when you open an account, how we use it, and what rights you hold over it. Access to spot088 depends on local law and is available only where local law permits.

Account data kept secureDANA, OVO, GoPay transaction privacyYour right to access or delete dataNo data sold to third partiesIndonesia-eligible accounts only
spot088 How spot088 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, update, or remove personal data linked to your spot088 account — including payment references for DANA, OVO, or GoPay — our support team handles privacy requests directly. Use the channels below. We aim to acknowledge your request within one business day and resolve it as quickly as the nature of the request allows. Complex deletion requests that involve legal retention checks may take longer; we will keep you updated on progress.

Live Chat Start a privacy request directly from the chat widget in your account dashboard. Available during platform operating hours for Indonesia-eligible accounts.
Email Support Send your data request to our support address found inside your account settings. Include your registered contact detail so we can verify your identity before making changes.
Account Settings Some data corrections — like updating a linked GoPay or OVO number — can be handled directly in your account profile without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Security is not a feature we added later — it shapes how every part of the account system was built. From the moment you link a DANA, OVO, or GoPay wallet to the moment a withdrawal is confirmed, each step runs through encrypted connections and tokenised references rather than raw financial data. Players in Bandung and elsewhere across eligible Indonesia regions interact with the same security layer. Here is how the key areas work.

Encrypted Connections

All data between your device and our servers travels over SSL encryption. Login sessions, wallet references and account changes are protected at every step, not just at checkout.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your account preferences. No third-party advertising cookies are placed without your knowledge.

Data Retention

Active account data is retained while your account is open. After closure, we keep only what applicable law requires, then delete the rest. You can request the specific retention period that applies to your account.

Access and Correction Rights

You have the right to see the data we hold, correct anything inaccurate, and request deletion subject to legal obligations. Submit requests via live chat or the email address in your account settings.

Your Privacy Policy Questions

These are the questions we hear most often about how spot088 manages personal data, wallet information and account privacy. If your question is not here, contact our support team through live chat or email.

We collect your name, contact details, and the wallet identifiers you link — such as your DANA, OVO, or GoPay account reference. Device type and session data are also logged for security purposes.

No. We store only the transaction reference tokens returned by each payment provider. Your full wallet credentials, PINs, and passwords stay inside the respective DANA, OVO, or GoPay systems.

Yes. Submit a data access request through live chat or the support email listed in your account settings. We will verify your identity first, then send you the data we hold on file.

Contact our support team via live chat or email with a deletion request. We will remove your data subject to any retention periods required by applicable law, and confirm once it is done.

We do not sell or share your personal information with third-party advertisers. Data is shared only with payment processors like DANA, OVO, and GoPay to the extent needed to complete your transactions.

We retain only what applicable law requires after account closure, then delete the rest. You can contact support to ask about the specific retention period that applies to your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.